Privacy Policy

Last updated: 28 August 2025

At Futura Products, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy sets out how we collect, use, disclose and safeguard your information when you interact with our website https://www.futuraproducts.com.au or when you do business with us. Our practices comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Futura Products is operated by The Trustee for Banzai Group Trust, trading as Futura Products (ABN 31 685 448 699). We are based at 55 Arbour Place, Doonan, QLD, 4562, and operate exclusively within Australia. If you have any questions about this Privacy Policy, please contact our Privacy Compliance Officer at info@futuraproducts.com.au.

2. Information We Collect

When you interact with us, we may collect a variety of personal information. This includes details such as your name, email address, phone number, and billing or delivery address. We also collect invoicing information where required to prepare and issue tax invoices for orders.

In addition to the information you provide directly, Squarespace — the platform that hosts our website — automatically collects certain technical details about your visit, such as your IP address, browser type, the pages you view, and the length of time you spend on the site. Cookies may also be placed on your device to improve your browsing experience and allow us to understand how our website is used.

3. How We Collect Information

Most of the information we collect is provided directly by you, for example when you make an enquiry, request a quotation, or communicate with us by email. We may also collect information automatically through Squarespace’s analytics and activity logs when you use our website.

4. How We Use Your Information

We use the personal information we collect for a range of purposes. Primarily, it allows us to respond to your enquiries, prepare and issue invoices, deliver products, and provide ongoing support. We may also use your information to improve our website and services, to communicate with you about updates or offers (which you may opt out of at any time), and to comply with any legal obligations we are required to meet.

5. Sharing Your Information

Your personal information may be disclosed to third-party service providers where this is necessary to carry out our business. This includes Squarespace as our website host and analytics provider, contractors and delivery services that transport goods, and financial institutions that process your payments once an invoice has been issued. We may also disclose information to government authorities if we are legally required to do so. Importantly, we do not sell, rent or trade your personal information.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. While no online system can be guaranteed to be completely secure, we use industry-standard protections and continually monitor risks.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to ask that we correct any inaccuracies. To make such a request, please contact our Privacy Compliance Officer at info@futuraproducts.com.au. We aim to respond to all requests within a reasonable timeframe.

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us so that we can investigate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date at the top of the page will be updated accordingly.